Overview
Welcome to Urban Sooq. Your privacy is very important to us. This policy explains how we collect, use, and share your personal information. Please read it carefully.
1. Collection of Data
When you place an order on our website, we may collect information such as your name, delivery address, email address, phone number, preferred payment method, and payment details. We collect this information to process your orders and provide you with our services. Your details (such as name, address, and phone number) may also be shared with third parties like suppliers or courier companies to deliver your products.
2. Use of Your Personal Information
We may use your information for research, surveys, and improving your shopping experience. Participation in surveys is optional, and any data used is anonymous. We may also send you updates about promotions, new products, newsletters, and other information that may interest you. You can unsubscribe at any time. We may also analyze your activity on our website to understand your preferences and improve our services.
3. Information Sharing with Third Parties
Urban Sooq may share your information with trusted partners, suppliers, vendors, or courier companies when necessary to complete your order. We may also share your information for purposes such as fraud prevention or reducing credit risks. However, Urban Sooq is not responsible for how third parties use your information once it has been shared as described in this policy.
4. Cookies
Cookies are small files stored on your device to identify your browser and track the pages you visit. You can use our website without accepting cookies, but some features may not work fully. Cookies do not collect your private information and are free from viruses or malware. We also use Google Analytics to understand how users interact with our website. This may include your IP address and other browsing details.
5. Security and Your Rights
We use strong security measures and firewall protection to keep your information safe and prevent unauthorized access, loss, or misuse. You are responsible for keeping your account details, username, and password confidential. You have the right to request that we stop using your data for marketing purposes. You can also access your personal data stored on our website and request corrections if needed.
